FYI, I just added TFTTF to Bitlove.org, a service that makes all TFTTF episodes available via Bittorrent for those who like to use peer-to-peer downloading. Basically community effort
Oh look, Tips from the Top Floor is New and Noteworty! Not sure why, but hey, who am I to complain about visibitlity. And I’m pretty sure it has to do with your support and your reviews and ratings on the iTunes store that made this happen.
Thank you, you’re the best fans anybody could wish for!
PS: should you feel the sudden urge to leave a rating or review for TFTTF on iTunes (*hint hint*) just follow this link.
TFTTF Community, we are BACK IN BUSINESS!
What a scare that was, when a few days ago TFTTF simply vanished from Apple’s podcast directory, still one of the really important places where podcasts are discovered by a new audience.
Of course this had to happen while I’m in Japan and on a tight schedule, quite a few time zones away from the US.
I immediately fired off a few emails and filed a support request, asking for the show to be put back in the directory, and was presented with the standard list of things that could have caused the disappearance and that I should simply re-submit the show. If I had done that, it would have lost TFTTF over eight years of ratings, reviews and a good standing in the directory.
So I asked you guys to help me raise importance of this with Apple by submitting support requests of your own – and man, how you delivered! That’s one heck of an awesome community we have here. You guys rock the house and then some! I don’t know how many of you followed up, but from all I’ve heard and seen, it must have been at least a hundred within the first day. Thank you all, you are the best community any podcaster could wish for. I’m floored.
Long story short: the show is back, with everything that is attached to it, almost as if nothing ever happened. And you can pat your own back for that, you had a big role in this!
And as to the reason why TFTTF disappeared in the first place? Nobody messed anything up, nothing objectionable had happened on the show, nobody reported anything, it simply looks like somewhere for some mysterious reason a lonely bit on Apple’s directory servers got flipped. Flipping it back was all it took. Complex computer systems sometimes work in mysterious ways I guess…
Yes, Chris is in Japan right now, but you can still come along on a photo shoot with him!
» some interesting background info about this video
TFTTF Community, here’s your chance to help!
Update Feb 07: http://tfttf.com/tfttfback
Tips from the Top Floor has apparently disappeared from iTunes, which is the most important place to discover this show. I don’t know how this happened.
If you are already subscribed, you should continue to receive new episodes as usual, but for the time being, new listeners will not be able to find the show on iTunes.
Subscribing will still be possible using various other ways, they are listed here.
I am still in Japan, and I used the little wifi I have to try and figure out what happened. As far as I can tell, nothing has changed.
Here’s how you can help: if you have contacts into Apple who might be able to help, or if you have a good idea how to fix this (believe me, I’ve checked everything I can do on the server side and nothing has changed), please let me know or get me in contact with someone at Apple who might be able to help.